Professional Services Firm Architecture Redesign

The professional services firm had grown through acquisition and organic expansion, leaving behind a patchwork of job titles, grades, and career levels that varied wildly across practice areas. Similar roles carried different titles in different offices. Compensation benchmarking was unreliable because there was no common framework. Employees could not see clear career progression, and internal mobility was hampered by the inability to compare skills across practices. A failed manual redesign attempt had consumed six months of HR leadership time with nothing to show for it.

WeSoar ingested the firm's existing role data — titles, descriptions, grades, and reporting relationships — across all practice areas. The AI engine identified common role patterns, mapped competencies and skills to each, and proposed a unified architecture of eight job families with consistent levelling. Each role received a standardised profile with clearly defined technical and behavioural competencies, skill requirements, and career progression pathways. The architecture was validated with practice leaders through structured review sessions, with the platform tracking feedback and iterating in real time.

Over 500 roles were redesigned and mapped into a coherent architecture in just eight weeks — a fraction of the time the previous manual attempt consumed. 95% of employees were mapped to their new profiles within the first month. The unified framework enabled reliable compensation benchmarking for the first time, and internal mobility applications increased by 40% as employees could now see lateral and upward pathways across practices. Practice leaders reported that the architecture gave them a common language for talent discussions that had previously been impossible.