Designing Competency Frameworks
Create behavioral competencies that drive performance and development
Build a competency framework that defines the behaviors needed for success, including core competencies, leadership competencies, and functional competencies.
Duration
6-8 weeks
Steps
6 phases
Category
Foundation
Step-by-Step Guide
Define Competency Strategy
Align competency framework with business strategy and culture.
- Review strategic priorities and values
- Identify critical behaviors for success
- Determine competency framework scope
- Get executive sponsorship
Duration: 1 week
Identify Core Competencies
Define 5-7 competencies that apply to all employees.
- Workshop with leadership team
- Review company values alignment
- Benchmark against industry standards
- Validate with employee focus groups
Duration: 2 weeks
Define Leadership Competencies
Create competencies specific to people leaders and executives.
- Analyze high-performing leaders
- Define competencies by leadership level
- Include strategic and people leadership
- Align with succession requirements
Duration: 2 weeks
Write Behavioral Indicators
Create observable behaviors for each competency at each level.
- Write 4-6 indicators per level
- Ensure indicators are observable
- Differentiate clearly between levels
- Include both positive and developmental indicators
Duration: 2 weeks
Validate and Pilot
Test the framework with a pilot group before broad rollout.
- Select pilot department
- Train managers on framework use
- Gather feedback on clarity and applicability
- Refine based on pilot learnings
Duration: 2 weeks
Integrate with HR Processes
Embed competencies into hiring, performance, and development.
- Update interview guides
- Integrate into performance reviews
- Link to development planning
- Create manager training materials
Duration: Ongoing
Expected Outcomes
- Clear definition of success behaviors
- Consistent language for performance discussions
- Foundation for leadership development
- Objective criteria for talent decisions
Related Capabilities
WeSoar features that support this playbook
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